At bulgarimot.bg, we understand that privacy is important to our customers and website visitors. This Privacy Notice outlines the types of personal data we collect, how we use it, and the steps we take to ensure that it is kept secure.
Ownership and Responsibility
Bulgarimot.bg is owned and operated by Dracolead, a digital agency dedicated to providing top-quality web design and development services to local businesses. Our primary website can be found at dracolead.com
As the owner of bulgarimot.bg, Dracolead is responsible for ensuring the privacy and security of all data collected through this website.
Personal Data Collection
We collect personal data from customers and website visitors when they provide it to us, for example, when they make an enquiry or sign up for our newsletter; register to use and/or use any of our services; upload and/or store information with us using the services; and when you communicate with us through email, SMS, a website or portal, or the telephone or other electronic means, e.g. in the context of contacting us about your account or property listings. The personal data we collect may include:
- Name
- Email address
- Phone number
- Address
- Property preferences
- Cookies and other tracking technologies (more information about this can be found in our Cookie Notice)
Dracolead collaborates with real estate agencies to facilitate transactions, which may involve the processing of additional data such as information from your ID document, occupation, nationality, etc. Dracolead bears no responsibility for the data processing practices employed by these agencies. The onus is on the agencies to ensure that they adhere to all necessary data protection requirements.
How We Use Personal Data
We use the personal data collected from our customers and website visitors to provide them with information and services, to respond to their enquiries and to improve our services. This includes using personal data for the following purposes:
- Responding to enquiries and providing information about our services
- Marketing our services, including sending newsletters and promotional emails
- Improving our website and services
- Administering our website and business
Data Security
We take the security of personal data seriously and have implemented appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.
Data Retention
We retain personal data only for as long as is necessary for the purposes for which it was collected, the type of information and in compliance with applicable local laws or regulations. After this, personal data is securely deleted, unless there is a legal regulation which requires it to be stored.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to be informed: including by being provided with this notice
- Right to access: request a copy of the information we hold about you
- Right to erasure: request deletion of your information
- Right to restriction: request we restrict the processing of your information
- Right to rectification: request we rectify certain information we hold about you
- Right to data portability: request that we provide you or another organisation with an electronic copy of the information you provided to us
- Right to object: request we stop processing your personal information
- Right to opt-out of marketing: remove your information from our marketing database
- Rights related to automated decision-making including profiling
If you would like to exercise any of these rights, please contact us at contact@dracolead.com
If you have a complaint about how we handle your data, we would like to hear from you. Please note you also have the right to submit a complaint to the competent supervisory authority – for Bulgaria: Commission for Personal Data Protection. Please follow this link to see how to do that: https://www.cpdp.bg/?p=pages&aid=5.
Changes to This Privacy Notice
We may update this Privacy Noticefrom time to time. When we update this Notice, you will receive a notification via email. If you have not provided your email, we encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information
If you have any questions or concerns about this Privacy Noticeor our data protection practices, please contact us at contact@dracolead.com
